PRIVACY POLICY

Our Privacy Policy applies to all products offered in Led-Glass Online Store and is dedicated to all our customers. If you have any questions about our Privacy Policy, please contact with Shop.Led-Glass.eu by e-mail: shop@led-glass.eu or by traditional mail : Led-Glass Rauschwalder Str. 41 D-02826 Görlitz Germany.

What data do we collect during registration process?

1. During registration process, customer has to indicate his name, last name, address, email address, phone number.

2. During registration, customer has to indicate his user name and his password which are necessary to protect the Customer account in the Led-Glass Online Shop. It is on the customer side to protect his user name and password against use by unauthorized person.

3. Customer creates his account in Led-Glass Online Shop voluntary.

What data do we collect automatically?

1. During customer visit, Led-Glass Online Shop automatically collects: IP address, domain name, browser type, operating system type. These datas will be collected by "cookies" or by "Google Analytics" system.

2. Led-Glass Online Shop also collects customer data, such as e-mail address, IP address, of visitors who contacted us using Led-Glass Online Shop contact form.

3. Led-Glass Online Shop also collects customer data, such as user name, nickname, of visitors who left a feedback in Led-Glass Online Shop.

What do we use your information for?

1. During registration process we ask you only about data which are necessary to create your account and realize your order. You have to be logged in to complete the order.

2. Data transmitted during purchases are used only to finalize the payment.

3. Customer data, such as name or address are shared with the internet payment processing companies and shipping companies only to finalize your order.

4. We collect e-mail addresses of subscribers to the Newsletter so we can send e-mail newsletters and special promotions. We use the e-mail addresses only to distribute our electronic newsletters and promotions. You may voluntarily subscribe to the Newsletter and unsubscribe at any time.

5. We use customer data to improve our website, improve customer service, personalize experience, analyse customer behavior.

6. Customer data transmitted to us automatically with customer feedback can be used to promote Led-Glass Online Store and our products. We can use our customer feedback to promote Led-Glass Online Store.

7. Customer data transmitted to us automatically with messages sent by our contact form can by used to contact the client and answere his questions.

8. We may release personal information without your prior written consent to law enforcement officers, pursuant to legal process.

How can you change your personal data?

1. Customer can complete, change, update ore delete his personal data any time if they are incomplete, outdated, untrue, collected in violation of the law or are no longer required for the purpose for which they were collected.

2. Customer can change his personal data any time using profile settings.

3. Customer can not change data used during transaction process (which are part of invoice), and data collected automatically.

How can you remove your account?

1. Customer can request to the Led-Glass Online Shop any time to remove his account. Led-Glass Online Shop will remove his account and all his personal data. Recreate removed account will be impossible.

How do we protect your personal data?

1. Customer is obliged to protect his passwords and user names created during registration process. Customer is responsible for all the actions take place using his password by the third parties. Customer is obligated to notify immediately Led-Glass Online Shop in case of used his account by unauthorized person and in every other case when the security of his account is threatened.

2. Communication between the Client and Led-Glass Online Shop server is coded. Security of transmitted data is ensured through the SSL protocol (True BusinessID). SSL relies on encoding the data before they are sent from the Client's browser and decoding after reaching to the Led-Glass Online Shop secure server. Data sent from the Led-Glass Online Shop secure server to the Client's server are also encoded and then, after reception, decoded.

3. Led-Glass Online Shop also uses the certificates of very high quality and level of security, such as a certificate issued by GeoTrust.

4. Purchases made through the Led-Glass Online Store are secured through trusted internet payment processing companies: Sofort and PayPal. All personal debit and credit card informations transmitted are handled by Soford's and PayPal's secure connections. All personal contact informations transmitted to us will not be shared or sold.

Changes to this Privacy Policy

1. Led-Glass Online Shop reserves the right to change this Privacy Policy. In that case, we will notify customers of any changes by posting the new Privacy Policy on this page.